Privacy Policy

Personal Information

AAAS Foods and Nature’s Soul Private Limited (“Seller”) is the licensed owner of the brand “Nature’s Soul”
and the website www.naturessoulshop.com (”Website”). The Seller respects your privacy. This privacy policy explains the types of information we gather, how it is protected, what we do with it and how you can correct or change information. As a visitor to the Website, the Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Website you agree to the collection and use of your data by the Seller in the manner provided in this Privacy Policy.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. Your use of the Website means that you accept the practices described in this Privacy and Security Policy as changed from time to time.
 
1.          What Personal Information is collected and how?

While you can browse some sections of the Website without being a registered member, certain activities (such as placing an order) do require registration. When you register with the Website, you provide us with your name, billing and delivery addresses, e-mail address, telephone number, etc. You select a username and password allowing you access to the Seller Service. Your password should be kept strictly confidential to prevent unauthorized use. While using the Seller Service, you may give us special shopping and delivery instructions, which we store and use to pick and deliver your order to your specifications. We do use your contact information to send you offers based on your previous orders and your interests. The Website may contain links to other websites. The Seller is not responsible for the privacy practices of such websites which it does not own, manage or control.
 
2.          What Cookies are collected?

The Website also receives and stores certain types of information whenever you interact with us through the use of ‘cookies’. Cookies enable our systems to recognize your browser and to provide you with certain shopping features. These “cookies” allow us to give you customized and personalized service and helps us identify ways to improve your shopping experience. The ‘help’ portion of the toolbar on most browsers will tell you how to reject or disable cookies or receive notice when a new cookie appears. If you choose to reject or disable cookies, you will be unable to use those Seller Services that require the use of such cookies. The Website's cookies do not contain any of your personally identifiable information.

Additionally, you may encounter ‘cookies’ or other similar devices on certain pages of the Website that are placed by third parties, including Google. These third-party vendors may use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Website. We do not control the use of cookies by third parties.

If you choose to buy on the Website, we collect information about your buying behavior.

If you transact with us, we do not collect information, such as a credit/ debit card number and a credit/ debit card expiration date.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card/ debit card/ other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
 
3.          How does Seller use your information?
 
Seller uses your information to provide the Seller Service and to enhance and personalize your shopping experience. Seller does not sell personal information about individual customers (such as name, address, e-mail address, credit card information) to third parties, sell or rent lists of customers or use information about individual customers except to provide the Seller Service or as described below.
 
a)          Seller may use aggregated information regarding its customers and usage of the Seller Service (such as customer demographics and traffic patterns) and disclose such aggregated information to advertisers, partners and others for various purposes.
 
b)          Seller will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. For instance, Seller may employ other companies and individuals to perform certain functions such as delivering packages and analyzing data. They may have access to personal information to perform their functions.
 
c)          Seller may transfer Customer Data and other personal information in connection with the sale of Seller or the sale or transfer of its business operations in your geographic area to a third party provider of grocery ordering or delivery services who agrees to be bound by this Privacy Policy until you consent that such information will be governed by the policies and terms of such third party provider.
 
d)         Seller will use this information to preserve transaction history as governed by existing law or policy.
 
e)          Seller may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.
 
f)           Seller will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager.
 
g)          Seller may use or disclose personal information when Seller believes it is appropriate to enforce the Agreement, to protect the rights, property or safety of Seller or its users or to comply with the law.
 
h)          In addition Seller may use this information to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Website’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.
 
4.          How may you change or remove your personal information?


Supplying personally identifiable information is entirely voluntary. You are required to register with the Website in order to shop on the site. You may change your interests at any time and may opt-in or opt-out of any marketing/ promotional/ newsletters mailings. Seller and the Website reserve the right to send you certain service related communication, considered to be a part of your Website account without offering you the facility to opt-out. You may at any time review and change your personal information stored by the Website by accessing the My Account page at the Website or by contacting Seller Customer Care on contact@naturessoulshop.com. You may also request that Seller permanently remove all personal information stored by Seller at any time by delivering notice requesting such removal. Upon such request, Seller will remove all such information and will not thereafter use personally identifiable information about you in any way. Such request will automatically terminate your Seller Service. However, your information may remain stored in archives on Seller’s servers even after the deletion or the termination of your account. If Seller plans to use your personally identifiable information for any commercial purposes, it will notify you at the time it collects that information and allow you to opt out of having your information used for those purposes.
 
5.          What is Seller’s privacy with Links to Other Sites?

Website links to other websites that may collect personally identifiable information about you. Seller is not responsible for the privacy practices or the content of those linked websites.
 
6.          What are the Security Precautions?

Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
 
7.          What information do Advertisements on  www.naturessoulshop.com need?

Seller may use third-party advertising companies to serve ads when you visit the Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
 
8.       What are the security procedures to protect customer information?
 

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